FAQs - Triple A Trading

1. What is Triple A Trading?

Triple A Trading is an online store offering a wide range of high-quality products at competitive prices. We are dedicated to providing you with a seamless shopping experience and exceptional customer service.

2. Where do you ship to?

We currently ship across the United States. Unfortunately, we do not offer international shipping at this time.

3. How long does shipping take?

  • Standard Shipping: Typically takes 7-10 business days.

Please note that processing time (1-2 business days) is separate from shipping time.

4. Can I track my order?

Yes! Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.

6. What is your return policy?

We offer a 15 Day return policy for most items. To qualify for a return:

  • The item must be unused, in its original packaging, and in resellable condition.
  • Certain items, such as personalized products or final sale items, may not be eligible for returns.

7. How do I initiate a return or exchange?

To start a return or exchange, please contact our customer support team at salesmanager@tripleatrading.store with your order number and reason for the return. We’ll guide you through the process.

8. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

9. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please email us at salesmanager@tripleatrading.store within 7 days of delivery. Include your order number, a photo of the damaged/incorrect item, and a description of the issue. We’ll resolve it promptly.

10. Can I cancel or modify my order?

Orders can be canceled or modified within 1 hour of placement. After this time, the order will be processed, and we may not be able to make changes.

11. Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.

12. How do I contact Triple A Trading for further questions?

For any additional questions or concerns, feel free to contact us:

  • Email: salesmanager@tripleatrading.store
  • Hours: Monday to Friday, 9 AM - 6 PM EST